✦Integration
Connectify integrates Amazon Seller Central with 365 Business Central and creates an automatic flow of orders, stock, products, payments and reporting – whether you are on FBA, FBM or both.
What it does
Integrations can be built across Amazon, Business Central, WMS, PIM, webshop, shipping and 3PL – and the data flow is adapted to the way your ERP is used.
New order in Amazon
Validate and transform
Created in Business Central
Failed orders, missing mappings and discrepancies are identified and handled, and critical data flows are monitored so problems become visible before they turn into manual clean-up projects.
The integration can be designed so that new marketplaces, stock locations or flows do not necessarily require the whole solution to be rebuilt.
Ready out of the box
Data flow
Products, SKUs and relevant product data are matched between Amazon and Business Central.
Amazon → Business Central
Amazon orders are retrieved and processed automatically according to the rules that fit your Business Central setup.
Data flow
Stock status can be synchronised between Business Central, Amazon, WMS and the relevant stock locations.
Data flow
FBA, FBM or 3PL flows are handled according to the fulfilment model you use.
Data flow
Tracking, shipment status and the relevant return data can be sent between the systems.
Amazon → Business Central
Handling and reconciliation of sales, refunds, fees and settlements in Business Central.
As Amazon grows as a sales channel, the volume of data grows too.
If the connection between the systems is missing, employees often end up being the integration.
Orders are exported, checked or created manually in Business Central.
Amazon, Business Central and the warehouse do not necessarily show the same available inventory.
Different fulfilment flows make it hard to create one shared overview.
Settlements, fees, refunds and payouts require manual work.
When Amazon handles fulfilment through FBA, the integration requirement is different from when you ship the order yourself via FBM. The integration should therefore not treat the two flows the same way.
With FBA the goods sit with Amazon, while Business Central still has to give you the overview you need of the company’s items, sales and finances.
An FBA integration can include:
Read about Amazon FBA integration
With FBM, responsibility for picking, packing and delivery sits with you or your logistics partner.
The order therefore has to move quickly from Amazon through Business Central and on to the warehouse, WMS, shipping or 3PL.
An FBM integration can include:
Read about Amazon FBM integration
We do not just build the connection.
Two companies can both use Amazon and Business Central and still have very different integration needs.
One uses FBA in five countries. Another sends FBM orders from its own WMS.
A third uses FBA on some products, 3PL on others and sells through its own webshop at the same time.
That is why we start with your processes.
We need to move from kick-off to a solution in operation easily and safely, with as few obstacles as possible.
We go through your Amazon setup, Business Central and the other systems that are part of the flow.
We define which systems own which data, and how the information should move between them.
The integrations are configured and adapted to the processes and rules we have agreed.
Order, stock, fulfilment and other flows are tested before the solution goes live.
The integration goes live, and the relevant data flows can be monitored and supported afterwards.
A good integration involves more than moving a few fields.
Among other things, the integration has to account for:
How do Amazon SKUs match the correct item numbers in Business Central?
Is it Business Central, Amazon, the WMS or the PIM that owns each data type?
What is Amazon actually allowed to sell? Physical stock is not necessarily the same as available stock.
The fulfilment model determines which processes and statuses the integration has to support.
What happens if an order cannot be created, or if Amazon temporarily cannot receive an update?
Marketplace, currency, stock locations and the company’s own Business Central rules have to work together.
Read more about the platform and how to start selling on Amazon.
We've got the answers
Yes. Amazon and Business Central can be integrated so the relevant data is exchanged between the systems. The specific flow depends on factors such as your fulfilment model, stock structure and Business Central setup.
An integration setup can be designed for that. Several marketplaces do make it important to have clear rules for SKUs, currency, stock and ERP processing, among other things.
Yes. Stock status can be synchronised from Business Central or a WMS, for example. It is important to define first how available Amazon stock should be calculated.
Yes. Amazon orders can be transferred and processed automatically in Business Central according to the rules that fit your setup.
Yes. FBA and FBM can be part of the same integration setup, but they require different flows. FBA typically focuses more on Amazon stock, sales, returns and settlements, while FBM requires a more operational flow around orders, stock, WMS, shipping and tracking.
Yes. Looking at a more flexible integration setup is exactly what makes sense if you have particular Business Central processes, a WMS, 3PL, several marketplaces or other requirements that a standard connector does not cover well.
For the relevant FBM flows, tracking and shipping data can be sent back to Amazon as part of the integration.
Yes. That is particularly relevant with FBM, where Amazon orders often have to move on to a WMS or 3PL for picking, packing and shipping.
ERP
Integrations between your ERP and your e-commerce solutions – for Magento, Shopify Plus and WooCommerce. We connect Business Central with the systems your business runs on.
Read moreE-commerce
An all-in-one integration solution between Shopify, Shopify Plus, Dynamics 365 Business Central and other systems. Orders, stock status and customer data are synchronised automatically, so you save time, get higher data quality and can scale your e-commerce more easily.
Read moreRequest a call
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