Customer story

EASIS connects Shopify, Infor M3 and its warehouse partner on one integration platform

EASIS sells chocolate, snacks, breakfast and baking mixes with no added sugar through its Shopify webshop. Behind the webshop are Infor M3, a shipping solution and an external warehouse partner, and Connectify ties it all together.

Customer: EASIS A/S
Industry: Food with no added sugar
Systems: ShopifyInInfor M3ShShipmondo

About EASIS

At EASIS it’s all about good taste without added sugar. The range goes from chocolate and snacks to breakfast and baking mixes, giving customers an alternative to the traditional products.

Customers order in EASIS’ Shopify webshop. Behind it, EASIS uses Infor M3 as its ERP, and the physical warehousing is handled by an external 3PL partner.

The challenge

An order starts in the webshop, but the work isn’t done until the order is registered in the ERP, packed at the warehouse, shipped and the payment captured. At EASIS those steps happen in different systems, some of them at a partner outside the company.

The connection between Shopify and Infor M3 was therefore only part of the job. EASIS needed one place where webshop, ERP, shipping, warehouse and payment fitted together.

How we solved it

Infor M3 is where items are created and maintained. Connectify fetches the items from M3 and creates or updates them in Shopify with name, weight, EAN number, customs code, country of origin and cost price. Shelf life matters a lot for food, so the earliest expiry date in stock is passed on to Shopify as well.

Prices come from the price lists in M3. The stock figure in Shopify is what can actually be sold: the quantity in M3 minus what is already reserved for other orders.

Once a customer has paid, or the payment has been authorised, the order is created as a sales order in Infor M3 with the customer’s addresses, item lines, discounts and shipping. The order also carries the reference from the shipping system, so it can be followed all the way.

Along the way, the integration writes back to Shopify. The order gets the M3 order number as a tag, and when it has left the warehouse, it is marked as fulfilled in Shopify and the payment is captured. If an order can’t be created in M3, it is flagged with an error in Shopify, and the right people get an e-mail so it can be fixed.

The result

EASIS has a webshop where items, prices and stock come from Infor M3, and where orders, shipping and payment follow on their own. Each system has its role, and the connections between them sit together on Connectify’s integration platform.

Does your Shopify webshop need to connect to more than your ERP? Read about our Infor M3 and Shopify integration.

The integrations behind it

ERP

Infor M3 and Shopify integration

Do orders from Shopify need to reach M3, with stock and prices going the other way? We go through your sales model, customer structure and B2B requirements, so the integration accounts for both the webshop and the ERP system.

E-commerce

Shopify integration with Business Central and ERP

Shopify integration with Dynamics 365 Business Central, Dynamics NAV, Infor M3 and TRIMIT. Orders, stock, items, prices and customers are synced automatically between Shopify or Shopify Plus and your ERP – built around your workflows and maintained by us.

Solution

Bring all your integrations together in one integration platform

With our solution you can easily gather all your integrations in one place, which saves time and reduces complexity.

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