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Infor M3 and Magento integration

Do you run several websites, product variants or different customer prices? Here the integration has to account for your product structure, stock setup and the specific Magento or Adobe Commerce edition.

  • Several websites and large product ranges from one M3
  • Customer groups and price agreements follow from M3
  • Orders are created automatically as sales orders

In short

  • Connects: Magento and Infor M3
  • Synchronises: Orders, Stock, Products and attributes, Prices and customer groups, Customers, Shipping and status
  • Delivered by: Connectify, integration specialists since 2014
  • Pricing: a fixed monthly price per integration, including operation and free support –see pricing

What it does

Magento and M3 in the same data flow

Trigger

New order in Magento

Action

Validate and transform

Result

Created in Infor M3

One ERP behind several websites

If you run several store views or websites in the same Magento installation, we agree which stock, prices and customers each website pulls from M3.

MagentoInfor M3
  • Order no.Sales order
  • Customer emailCustomer
  • SKUItem no.
  • Price incl. VATUnit price

The product structure determines the mapping

Configurable products, variants and attributes have to be translated into M3's item numbers. We settle the rules, so the range can be maintained in one place.

Sync logLive
  • Orders transferred
  • Stock updated
  • Price rejected – item no. missing
  • Price retried and transferred

Errors caught before the order is lost

If an item number or a customer is missing, the transfer stops with a clear message – and can be resumed once the data is in place.

Ready out of the box

What flows between Magento and Infor M3

Magento → M3

Orders

Orders from Magento are transferred to M3 and created as sales orders on the right customer account.

M3 → Magento

Stock

Stock from M3 updates Magento – including when you use several sources in Magento's inventory management.

M3 → Magento

Products and attributes

Item numbers, variants and master data are synchronised, so the range follows M3. Copy and images can come from a PIM.

M3 → Magento

Prices and customer groups

Sales prices, campaign prices and prices per customer group are pulled from M3, so B2B customers see their own prices.

Both ways

Customers

Customers from Magento can be created as customer accounts in M3, and existing customer accounts can be linked to their account in the webshop.

M3 → Magento

Shipping and status

Once the order has shipped from M3, Magento is updated with status, consignment note and tracking.

The product structure is the first thing we look at

Magento works with configurable products, simple products and attributes. M3 works with item numbers and item structures. The integration has to translate between the two – and that translation is rarely the same from one company to the next.

So we start by looking at your range: how the variants are built, which attributes matter for selling, and where the copy and images come from. If you have a PIM, that typically owns the content, while M3 owns item numbers, prices and trading terms.

Several websites, one ERP

If you run several websites or store views in the same Magento installation – one per market or one per brand, for instance – the integration needs to know what applies where:

  • Which stock should the webshop show?
  • Which price list and currency apply to the customers?
  • Should the orders be placed in different companies in M3?

We agree the rules per website, so you can add a new market without rebuilding the integration.

Your M3 environment

M3 Cloud Edition and older or on-premise environments place different demands. Version, access, available APIs and existing customisations need to be known before the technical solution is chosen. We go through that together with you and your M3 partner.

We've got the answers

Frequently asked questions

Does this apply to both Magento Open Source and Adobe Commerce?

Yes. The difference lies first and foremost in which features are available – for example customer segments and shared catalogues in Adobe Commerce. We go through your edition before we settle the integration.

Can we run several websites on the same integration?

Yes. Each website can have its own stock, prices and customer groups. We agree which data each website pulls from M3, so they do not overwrite each other.

How are configurable products handled?

The variants in Magento are linked to the corresponding item numbers in M3. We settle the rules during scoping, so new variants can be created without manual work.

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